Privacy Policy


SwiftPet (“Company,” “SwiftPet,” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.


SwiftPet offers businesses and individuals access to a rich collection of resources related to optimization of their pet care services, online marketing, and online analytics, including, without limitation application program interfaces (“APIs”), website profile services, search analytics, blogs, user-generated content, personalized content, industry surveys, and opinion polls. Collectively, we’ll refer to these resources as the “Services” in this Agreement.


SwiftPet Services may be offered across a number of web domains, including, without limitation, We’ll refer to these domains as the “Sites” in this Agreement.


This privacy policy describes the types of information we may collect from you or that you may provide when you visit our Sites or use our Services in general, and our practices for collecting, using, maintaining, protecting and disclosing that information.


This policy applies to information we collect:



Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your only recourse is not to use our Sites or Services. By accessing or using the Sites or Services, you agree to this privacy policy.


This policy may change from time to time (see Changes to our Privacy Policy below). Your continued use of this Sites or Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Children Under the Age of 13


Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Sites or on or through any of its features/register on the Sites, make any purchases through the Sites, use any of the interactive or public comment features of the Sites or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

Information we Collect About You and How we Collect It


We collect several types of information from and about users of our Sites and Services, including information:



We collect this information:



Information You Provide to Us


The information we collect on or through our Sites or Services may include:



You also may provide information to be published, displayed or transmitted (hereinafter, “posted”) on public areas of the Sites, or transmitted to other users of the Sites or third parties (collectively, “Interactive Content”). Your Interactive Content is posted on and transmitted to others at your own risk; we cannot control the actions of other users of the Sites with whom you may choose to share your Interactive Content. Therefore, we cannot and do not guarantee that Interactive Content will not be viewed by unauthorized persons.


Usage Details, IP Addresses, Cookies and Other Technologies


As you navigate through and interact with our Sites and Services, we may automatically collect certain information about your equipment, browsing actions and patterns, including without limitation:



The information we collect automatically is statistical data, and does not identify any individual. It helps us to improve our Sites and Services and to deliver better and more personalized future services by enabling us to things such as:



The technologies we use for this automatic data collection may include:



We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.


How We Use Your Information


We use information that we collect about you or that you provide to us, including any personal information:



We never sell your personal information or provide it to others for marketing purposes.


Disclosure of Your Information


We may collect and disclose anonymous and aggregated information about our users and subscribers, and other information that does not identify any individual, without restriction for the purposes of product research, to improve our Services, and for other commercial purposes.


We may disclose personal information that we collect or you provide as described in this privacy policy:



We may also disclose your personal information:



Choices About How we Use Your Information


We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:



Accessing and Correcting Your Information


You can review and change your personal information by logging into the Sites and visiting your account profile page.


You may also send us an e-mail at to request access to, correct or delete any personal information that you have provided to us. In some cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


If you delete your Interactive Content from the Sites, copies of your Interactive Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Sites. Proper access and use of information provided on the Sites, including Interactive Content, is governed by our Terms of Use.


Your California Privacy Rights


California Civil Code Section § 1798.83 permits users of our Sites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to or write us at: 4685 Convoy St., San Diego, CA 92111.


Data Security


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.


The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Sites like message boards. The information you share in public areas may be viewed by any user of the Sites.


Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Sites or via our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites or via the Services.


Changes to our Privacy Policy


It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or possibly through a notice on the Sites home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Sites and this privacy policy to check for any changes.


Contact Information


To ask questions or comment about this privacy policy and our privacy practices, contact us at info[at]