D Pet Hotels first opened in 2012 in Phoenix, AZ. Since launching, the brand has expanded and boasts nearly 6 franchisees. D Pet Hotels turned to SwiftPet looking for a better way to engage with their customers while ultimately increasing reservations and revenues for their franchisees.
Key areas of improvement included:
- The overall Reviews received increase by 3,314% year over year.
- Referrals increased by 314% month over month.
- Reservation were at an all time high, increasing by nearly 40% over the previous months